SOLUTION SERIES: Topic 1 - Mastering the Art of Communication

NOTE: Jerry Covella is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities. This course provides 3.0 PDCs upon completion.

Poor communication between team members or across departments can lead to misunderstandings, errors, and inefficiencies. This powerful three-hour session is dedicated to mastering the art of communication. This includes understanding the dynamics of unique communication and behavioral styles, how to incorporate these styles into our team and ensuring maximum team synergy in this process.

WHY YOU NEED THIS PROGRAM:

• Many managers struggle with identifying the unique communication and behaviorial stylea of team members and clients..

• Communication is the foundation of a successful workplace. A lack of communication can result in conflict, stress and decreased performance across the entire business operation.

• Through the use of the strategies learned in this powerful session, attendees will immediately increase their awareness of the individual's tendencies and will find comfort in knowing how to best create a synergistic and winning environment for everyone.

WHO SHOULD ATTEND:

     This program is designed specifically for organizational leaders and key personnel who are interested in enhancing their capacity to develop others through effective coaching conversations. The material is suitable for owners, senior leaders, key managers, influential team as it is for individuals assuming a leadership role for the first time. 

NOTE: This course includes a comprehensive 50-page personal report on the attendees own unique communication and behavioral tendencies, driving forces and emotional intelligence. This report also provides extensive insight on how one's own style may be perceived by others.