SOLUTION SERIES: Topic 4 - Overcoming Conflict in the Workplace

NOTE: Jerry Covella is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities. This course provides 3.0 PDCs upon completion.

Conflict in the workplace can have several significant impacts, affecting both individuals and the organization as a whole:

Addressing workplace conflict through effective conflict resolution strategies, open communication, mediation, and fostering a culture of respect and understanding can mitigate these negative impacts. Proactive conflict management cannot only resolve existing issues but also prevent future conflicts from escalating and negatively affecting the organization.

WHY YOU NEED THIS PROGRAM:

• Are you experiencing any of the the following?

1. Decreased Productivity: Conflict can divert attention away from work-related tasks, leading to decreased productivity as individuals focus on the conflict rather than their responsibilities.
2. Poor Team Dynamics: Unresolved conflicts can create tension among team members, leading to a breakdown in collaboration and communication. This can hinder teamwork and the ability to achieve common goals.
3. Negative Work Environment: Ongoing conflict can create a toxic work environment, affecting morale and employee well-being. It can lead to stress, anxiety, and reduced job satisfaction.
4. Increased Turnover: Prolonged conflicts may cause employees to seek other job opportunities, leading to increased turnover rates. This turnover can be costly for organizations in terms of recruitment, training, and lost expertise.
5. Damage to Reputation: If conflicts become public or affect external stakeholders, it can damage the company's reputation. Clients, customers, and partners may view the organization negatively, impacting business relationships.
6. Reduced Innovation: Conflict can stifle creativity and innovation as individuals may be hesitant to share ideas or collaborate due to the hostile environment.
7. Legal and HR Issues: If conflicts escalate and involve issues such as harassment, discrimination, or violations of company policies, it can result in legal complications and HR interventions.

Allowing conflict to fester can decimate a great workplace. Get the solutions through this impactful 2-hour session

WHO SHOULD ATTEND:

     This program is designed specifically for organizational leaders and key personnel who are interested in enhancing their capacity to develop others through effective coaching conversations. The material is suitable for owners, senior leaders, key managers, influential team as it is for individuals assuming a leadership role for the first time.